How to Place Your Online Order
Ordering luxury furniture has never been simpler. Transparent process, secure European payment, and insured home delivery across Europe.
Your Order in 4 Simple Steps
Explore & Select
Browse our luxury furniture collections. Filter by category, designer brand, or finish. Add desired pieces to your selection.
Submit Request
Provide your contact details and European delivery address. Our design team reviews your order and sends a custom proposal within 24 hours.
Confirmation & Payment
Receive a detailed invoice via email. Confirm and complete payment 100% securely via bank wire, Visa, Mastercard, or PayPal.
White-Glove Delivery
We coordinate delivery directly to your home. For large pieces, room placement and assembly service are available upon request.
Shop with Complete Confidence
2-Year Warranty
2-year structural warranty on all framework and joinery.
↩ 30-Day Returns
If you are not entirely satisfied, you have 30 days to return your piece. We arrange pickup with no extra hassle.
100% Secure Payment
All transactions are secured with 256-bit SSL encryption. We support SEPA bank transfer, Visa, Mastercard, and PayPal.
Dedicated Design Support
Our interior consultants are available via WhatsApp, email, and phone to assist you at every step of your project.
Accepted Payment Methods
Have Any Questions??
How long does delivery take?+
Standard delivery timeframe is 5 to 15 business days depending on the piece and your location in Europe. Made-to-order custom items may take 4 to 8 weeks.
Do you ship to all of Europe?+
Yes, we ship to all European countries with full cargo insurance and direct real-time tracking.
Do furniture pieces arrive assembled?+
Most items arrive pre-assembled or require minimal assembly (attaching legs, setting cushions). Detailed illustrated guides are included with every piece.
How do returns work?+
You have 30 calendar days from receipt to request a return in original condition. Contact info@mura-homes.com to arrange seamless pickup.
Can I see products in person before ordering?+
Yes. You can visit our showroom in Usurbil, Gipuzkoa, or request a private virtual consultation with our design consultants.
Have a question not answered here?
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